I will follow-up with you at four intervals during the first year to make sure that your guitar is performing as it should. My guitars are built in a climate-controlled shop. The first month is always a transitionary period for a newly-built guitar as it fully settles-in to its forever home. With that said, there may be a need for some slight adjustment as both you and your guitar get acclimated. If it is something that I cannot tend to as a result of physical distance, I will locate a looth and/or repair shop that is nearest to you that can do the adjustment.
Each guitar is guarantied for its life as long as the original owner properly stores, cares for, and maintains it.
Proper care includes avoiding exposure to adverse temperature and/or humidity that results in damage or playing degradation.
Damage caused by neglect, accident, or unauthorized modification and/or repair will void the guarantee.
Normal wear-and-tear associated with playing a guitar is not covered.
Alcohol- or petroleum-based cleaners may have an unwanted effect on the finish and as such are not recommended.
If not satisfied with your guitar within one week of receipt, it can be returned for an initial refund, which shall be 70% of the original purchase price. All, or a portion, of the remaining 30% will be refunded based upon the future sale of the guitar. Uniquely customized guitars are not subject to this return policy. In the event that the guitar requires some form of repair due to damage, the associated repair cost will be factored against the initial refund amount.
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